Score from 527 reviews
Pousada Helena, Penha
Reviews, photos, room rates, address, contact- 32 Rua Araranguá, 88385-000 Penha,
Brazil - 
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Highlights
Parking directly at the property
Comfortable family rooms
Entirely smoke-free property
Daily room cleaning service
Swimming pool complex
Complimentary wi-fi property-wide
Parking directly at the propertyComfortable family roomsEntirely smoke-free propertyDaily room cleaning serviceSwimming pool complexComplimentary wi-fi property-widePlease inform in advance of your expected arrival time. At Pousada Helena, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Pousada Helena, hen, stag, or similar parties are not accepted.
At Pousada Helena, guests under 18 may only check in if accompanied by a parent or legal guardian.
Family Suite Description, photos, price, amenities
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- non-feather pillow (synthetic),
- waste bin,
- air conditioning,
- bedside socket
- body soap,
- toilet paper,
- private bathroom,
- shower,
- conditioner,
- toilet,
- complimentary toiletries,
- shampoo
- television (tv),
- flat-screen tv
- outdoor dining area (on balcony/patio),
- minibar
- bed linen,
- towels,
- towels/bed linen (extra charge if not standard)
- upper floors accessible by stairs only (to room)
- fire extinguisher (in room/apartment)
- hand sanitiser (in room)
Offering free toiletries, this family room includes a private bathroom with a shower. Boasting an outdoor dining area, this family room also offers air conditioning, a minibar and a flat-screen TV. The unit is furnished with 3 beds.
Room size:
Family Suite - 15 m2
Bedroom 1 – Double bed, Bunk bed
Max persons: 4 
Standard Suite Description, photos, price, amenities
- air conditioning,
- non-feather pillow (synthetic),
- waste bin,
- bedside socket
- toilet paper,
- body soap,
- private bathroom,
- conditioner,
- complimentary toiletries,
- shower,
- shampoo,
- toilet
- flat-screen tv,
- television (tv)
- outdoor dining area (on balcony/patio),
- minibar
- towels/bed linen (extra charge if not standard),
- bed linen,
- towels
- ground floor unit
- fire extinguisher (in room/apartment)
- hand sanitiser (in room)
The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. This suite features air conditioning, a minibar, a flat-screen TV and an outdoor dining area. The unit is furnished with 3 beds.
Room size:
Standard Suite - 15 m2
Bedroom 1 – Double bed, Bunk bed
Max persons: 4
Family Studio Description, photos, price, amenities
- bedside socket,
- waste bin,
- air conditioning,
- non-feather pillow (synthetic)
- toilet paper,
- private bathroom,
- conditioner,
- shower,
- toilet,
- body soap,
- complimentary toiletries,
- shampoo
- television (tv),
- flat-screen tv
- minibar,
- refrigerator,
- outdoor dining area (on balcony/patio)
- bed linen,
- towels/bed linen (extra charge if not standard),
- towels
- ground floor unit
- fire extinguisher (in room/apartment)
- hand sanitiser (in room)
Featuring free toiletries, this studio includes a private bathroom with a shower. Boasting an outdoor dining area, this studio also features air conditioning, a minibar and a flat-screen TV. The unit has 3 beds and 1 futon.
Room size:
Family Studio - 30 m2
Bedroom 1 – Single bed, Double bed, Futon Mat
Max persons: 6
Choose your ideal room at Pousada Helena
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Family Suite
- Standard Suite
- Family Studio
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Reviews will help you better prepare for a pleasant stay!
Facilities and services
General property information
parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant
Pools, spa & wellness
outdoor swimming pool, year-round outdoor pool, sunbeds and beach chairs, main swimming pool, general swimming pool access
Transport & getting around
disabled-access parking
Reception & guest support
baggage hold, guest concierge services, invoices available
Shared spaces for guests
patio/outdoor seating
Cleanliness & housekeeping
regular daily housekeeping
Business & conference facilities
fax and photocopying services
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, noise-reducing/soundproofed rooms, in-room heating, hypoallergenic room options, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, full wheelchair accessibility, standard key entry
Property safety & security
round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The facility offers free on-site parking with dedicated private and accessible parking areas.
Check-in, check-out, and payment policies
Check-inFrom 14:00 hours
Check-outUntil 11:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
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